help center

personal folders


Personal Folders are folders that reside in your personal account. No other user has access to these folders.
 
show folders/hide folders


You can choose to display or hide your folders (left-column navigation) by clicking the Show Folders or Hide Folders buttons, respectively.

To hide your folders: Click the "Hide Folders" button in the upper-left corner of most email pages – directly under the Mail tab.

To see your folders displayed again: Click the "Show Folders" button in the upper-left corner of most email pages – directly under the Mail tab.

creating


You can create multiple Personal folders on your mail account in order to organize and store your messages. To create a new folder:
  1. Click the "Add" link next to the All Folders header in the left column.
  2. Enter the name of the new folder in the empty text field provided. Folder names may contain letters, digits and spaces.
  3. Click the "Add New Folder" button. Your new folder will appear under the My Folders header in the left column.

renaming


To rename a folder:
  1. Click the "Edit" link next to the My Folders header in the left column.
  2. Highlight the name of the folder you would like to rename in the field containing the list of your personal folder names.
  3. Enter the name of the new folder in the Update Folder Name text field. Folder names may contain letters, digits and spaces.
  4. Click the "Rename Folder" button. The revised folder name will appear under the My Folders header in the left column.

deleting


To delete your folders, simply:
  1. Click the "Edit" link next to the My Folders header in the left column.
  2. Highlight the name of the folder you would like to delete in the field containing the list of your personal folder names. (IMPORTANT: Deleting the folder will delete all of its contents.)
  3. Click the "Delete Folder and Contents" button.

Note: After you click "Delete Folder and Contents," there will be no way to retrieve your deleted folder or its contents!