What is the "Report as spam" link?
This link allows you to notify us of an unsolicited email you received in your Inbox.
What happens after I click this link?
The email will be forwarded to the proper department, who will look at the message and take appropriate action.
I received a second email from the same company/individual even though I reported them already. Why?
There are several reasons why you may receive an additional email from the sender you reported. We may still be looking into your original complaint, or we may have determined that the email cannot be considered spam. If you continue to receive unsolicited emails from the same sender, we recommend that you use the Block feature in My Way email.
To Block a sender or domain:
• Open the email message within your account.
• Click the "Block Address" link to the right of the "From:" line.
• Choose to block all future messages from the address, or the domain by clicking the appropriate radio button.
• Click "Save".
• You will get a pop-up stating the address you are now blocking.
• Click "OK".
I reported an email but it is still in my Inbox, why?
After reporting the email, it will remain in your inbox until you manually delete it.
Should I also report this to your "abuse" address?
If you've already reported an unsolicited email via the "Block Address" link, there is no need to send it to our Abuse address. If you continue to receive unsolicited emails from the same sender, we recommend that you use the Block feature in My Way email.
To Block a sender or domain:
• Open the email message within your account.
• Click the "Block Address" link to the right of the "From:" line.
• Choose to block all future messages from the address, or the domain by clicking the appropriate radio button.
• Click "Save".
• You will get a pop-up stating the address you are now blocking.
• Click "OK".
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